Résumé examples › Product Designer

Product Designer résumé example

Product Designer résumé example — mid level, written for United States, set in the Spotlight design
Product Designer résumé example, in the Spotlight design

A front-end engineer's move into product design, told in completion rates, support-ticket counts and conversion.

Written for United States, at mid level, in the design field, shown in the Spotlight design. Every name, employer, address and number below is invented.

Use this example · Browse all 108 résumé examples · Browse the résumé templates

Maya Thornbury — Product Designer

Seattle, WA

Product designer with six years on subscription and healthcare products, the first two of them spent building the front end instead of drawing it. Redesigned a benefits enrollment flow that took completion from 54% to 88% and cut enrollment support calls by nearly two thirds.

Experience

Product Designer, Tidewell Health · January 2023 – present

Member experience group of eleven. Owns enrollment, claim status and the member mobile app.

  • Redesigned the benefits enrollment flow around a save-and-resume model, taking completion from 54% to 88% and cutting enrollment support calls 64% in the first open season.
  • Rebuilt claim status into one timeline after 22 usability sessions showed members could not tell a denied claim from a pending one; claim-status tickets fell from 1,900 a month to 410.
  • Built the component library the four product teams now share, 38 components with an accessibility note on each, taking a new screen from three days of design to half a day.
  • Runs the fortnightly critique that gives every shipped screen a named owner and a written decision; design rework after handoff has dropped from 2.8 rounds to 1.

Product Designer, Kettlebrook Commerce · March 2021 – December 2022

  • Reworked checkout for a 900-merchant marketplace by putting guest purchase ahead of account creation, raising mobile conversion from 1.9% to 3.1%.
  • Replaced a 14-field seller signup with a five-step flow, taking median setup time from 26 minutes to nine and halving abandoned applications.
  • Ran the storefront’s first accessibility audit and fixed 61 contrast and focus failures ahead of the WCAG 2.1 AA commitment made to two enterprise merchants.

Front-End Engineer, Kettlebrook Commerce · July 2019 – February 2021

  • Shipped the React component set behind six storefront surfaces, which the design team later took ownership of as the first version of the design system.
  • Prototyped the seller dashboard in code rather than in mockups, shortening the build after sign-off from five weeks to two.

Projects

  • Formcheck — A free browser extension that flags form fields missing a label, an error state or a focus ring.

Education

  • B.S. Human Centered Design and Engineering · University of Washington · September 2015 – June 2019

Skills

  • Design: Interaction design, Design systems, Information architecture, Prototyping, Accessibility (WCAG 2.1 AA)
  • Research and measurement: Usability testing, Concept testing, Survey design, Funnel analysis, A/B test design
  • Tools and handoff: Figma, FigJam, React, Storybook, Amplitude, Maze

Why this Product Designer résumé works

  • Each redesign is measured by user behaviour and support cost: enrollment completion from 54% to 88% and support calls down 64% show design judged on outcomes, not on screens produced.
  • Research is visible in the bullets, 22 usability sessions behind the claim status timeline that took tickets from 1,900 a month to 410, so the process and the result appear together.
  • The Front-End Engineer years at Kettlebrook Commerce are kept, and framed as an advantage: a React component set that became the first version of the design system.
  • Accessibility runs through the page, 61 contrast and focus failures fixed for WCAG 2.1 AA and the Formcheck extension, which matters for healthcare and enterprise products.

Product Designer résumé: common questions

Does a product designer resume need a portfolio link?

Yes. Put it in the header with a plain label, and make sure the case studies match the bullets on the résumé. The résumé gives the outcomes, and the portfolio shows the process behind two or three of them.

How to show a career change from engineering to product design?

List the engineering role under its real title and write its bullets around design-adjacent work: prototyping in code, component libraries, collaboration with designers. A sentence in the summary can name the switch directly.

Loading CVAurum…