Gwen Marchetti — Engineering Manager
Boston, MA
Engineering manager with twelve years in software and five leading teams, still in every design review. Grew a group from 6 engineers to 19 across three squads while taking committed work landing on schedule from 54% to 91%, and brought voluntary attrition down to 4%.
Experience
Engineering Manager, Wrenfield Software · September 2021 – present
Three squads and 19 engineers owning a clinical scheduling platform and its integrations.
- Grew the group from 6 engineers to 19, hiring 14 through a structured loop that took offer acceptance from 52% to 86%.
- Took committed work landing on schedule from 54% to 91% by capping work in progress and replacing quarterly estimates with a weekly forecast.
- Cut voluntary attrition from 22% to 4% over two years after rebuilding on-call compensation and publishing a growth framework.
- Sponsored the integration rewrite that retired nine bespoke customer pipelines, saving $610k a year in support engineering.
- Runs promotion calibration for the 40 engineers in the department.
Engineering Manager, Hollis Grid · March 2019 – August 2021
- Led the eight-person team that took a demand-response product from prototype to $4.2M of annual revenue across 40 utilities in 22 months.
- Replaced a six-week release train with weekly releases behind feature flags, cutting merge-to-customer from 41 days to 6.
- Started the first incident review program at the company; incident count halved within three quarters.
Staff Software Engineer, Ellerby Analytics · January 2016 – February 2019
- Designed the streaming pipeline behind a usage-billing product, carrying 2.4 billion events a month with under a minute of lag.
- Led the four-engineer rewrite of the query layer, taking dashboard load for the largest accounts from 9s to 1.1s.
- Mentored six engineers, four of whom were promoted within two years.
Software Engineer, Calderbrook Systems · June 2014 – December 2015
- Built the reporting service for a benefits platform used by 300 employers, replacing exports an analyst had assembled every week.
- Cut a nightly job from seven hours to 40 minutes by batching writes and adding two indexes.
Education
- B.S. Computer Science · Northeastern University · September 2010 – May 2014
Skills
- Leadership: Hiring and interview design, Performance and promotion, Roadmap planning, Coaching
- Delivery: Forecasting, Incident review, Service-level objectives, Architecture review
- Technical: Distributed systems, Go, TypeScript, PostgreSQL, AWS, Kafka
