# UX Researcher résumé example

Nine years of research told as decisions changed: a $2.1M rebuild stopped, a nurse handoff cut to 2.8 minutes.

![UX Researcher résumé example — senior, written for United States, set in the Marquee design](https://cvaurum.com/img/examples/ux-researcher.webp)

- Field: Design
- Career stage: Senior
- Written for: United States
- Design: Marquee (https://cvaurum.com/templates/marquee)
- Open it: https://cvaurum.com/examples/ux-researcher

Every name, employer, address, phone number and figure below is invented.

---

## Imani Sowande — Senior UX Researcher

UX researcher with nine years in enterprise and healthcare software, five of them building the research function for teams that had none. Ran the discovery that stopped a $2.1M scheduling rebuild and sent the budget to the intake queue instead. Now leads research for a clinical workflow group of sixty.

### Experience

**Senior UX Researcher**, Harrowgate Software · September 2022 – present

Research lead for the clinical workflow group; two researchers and a research operations contractor report in.

- Ran the discovery that stopped a $2.1M scheduling rebuild: 19 site visits showed clinics were working around the old tool on purpose, and the budget moved to the intake queue.
- Cut median time to complete a nurse handoff from 6.4 minutes to 2.8 by pairing contextual inquiry with a one-page task analysis the design team could act on directly.
- Built a standing panel of 340 clinicians, taking recruitment for a study from three weeks to four days and ending $96k a year of panel-vendor spend.
- Runs a monthly readout that product, support and sales all attend; 21 of last year’s roadmap items cite a study by name in their brief.

**UX Researcher**, Larkspur Systems · April 2019 – August 2022

- Established the company’s first research repository; 140 tagged studies replaced a shared drive nobody could search, and reuse of past findings tripled within a year.
- Ran a 900-response survey and 24 follow-up interviews that reordered the top three roadmap requests and retired a feature used by 0.3% of accounts.
- Trained 30 designers and product managers to moderate their own usability sessions, taking the company from 8 sessions a quarter to 55.

**Research Consultant**, Verity Field Research · June 2017 – March 2019

- Delivered 14 studies for clients in insurance, logistics and higher education, each inside a four-week engagement.
- Designed the diary-study protocol the firm still sells as a fixed-price package.

**Research Associate**, Northshore Analytics · July 2016 – May 2017

- Coded and analyzed 1,200 open-ended responses for a statewide transit study, producing the rider segmentation the client used for the next two years.
- Moved the team from paper consent to a digital flow, cutting session setup from 12 minutes to three.

### Education

- M.S. Human-Computer Interaction · DePaul University · September 2014 – June 2016
- B.A. Psychology · University of Illinois Urbana-Champaign · August 2010 – May 2014

### Skills

- **Qualitative**: Contextual inquiry, Moderated usability testing, Diary studies, Interview protocol design, Thematic analysis
- **Quantitative**: Survey design, MaxDiff and conjoint, Benchmark and SUS studies, Log and funnel analysis, Sample sizing
- **Research operations**: Participant panels, Consent and privacy review, Research repositories, Study intake and triage
- **Tools**: Dovetail, Qualtrics, UserTesting, R, Figma