# Junior Software Developer résumé example

Retail manager to developer: a part-time conversion MSc, a support-desk job, and eleven retail years rewritten for a dev team.

![Junior Software Developer résumé example — student, written for United Kingdom, set in the Quartz design](https://cvaurum.com/img/examples/career-changer-junior-developer.webp)

- Field: Students & Graduates
- Career stage: Student
- Written for: United Kingdom
- Design: Quartz (https://cvaurum.com/templates/compact)
- Open it: https://cvaurum.com/examples/career-changer-junior-developer

Every name, employer, address, phone number and figure below is invented.

---

## Gemma Hollis — MSc Computer Science (part-time)

Former store manager two-thirds of the way through a part-time conversion MSc in computer science, working a support-desk role alongside it. Traced a stock-sync fault that had generated complaints for eight months and shipped the fix; before that, ran a 22-person shop through a £3.1m trading year.

### Experience

**Support Engineer (part-time)**, Kesgrave Systems · October 2025 – present

Second-line support for a warehouse management product used across 70 sites.

- Handles 40 to 60 tickets a week and closes 82% without escalating, against a desk average of 64%.
- Traced a recurring stock-sync failure to a time-zone assumption in a nightly job and shipped the fix, ending a complaint that had run for eight months.
- Wrote 31 diagnostic SQL queries into a saved library the whole desk now uses, cutting the average data-fix ticket from 45 minutes to 12.

**Store Manager**, Halliwell Stores · September 2014 – September 2025

Joined as a sales assistant straight from the BA; ran the branch from 2019.

- Ran a 22-person branch through a £3.1m trading year, lifting like-for-like sales 9% in a flat regional market.
- Replaced a paper rota with a shared scheduling model, cutting unplanned overtime by £26,000 a year at the branch.
- Trained six supervisors, four of whom were promoted to run their own branches.

### Education

- MSc Computer Science (conversion) · Manchester Metropolitan University · September 2025 – September 2027
- BA (Hons) English Literature · University of Leeds · September 2011 – July 2014

### Skills

- **Languages**: Java, Python, JavaScript, SQL, HTML and CSS
- **Tools**: Git, Spring Boot, PostgreSQL, Docker, Linux, JUnit
- **Working practice**: Code review, Agile stand-ups, Incident triage, Team leadership, Written handovers